Interactive Training Software
Client : Ministry of Health- Nepal Family Health Program, Government of Nepal, Kathmandu, Nepal
Training large numbers of health workers in classroom settings nationwide in Nepal requires huge funding and district managers are more reluctant to send service providers and storekeepers away from their jobs to attend group based training courses due to the increased absenteeism in workplace. Yet these same personnel need to have a basic understanding of health commodity management and competency in the procedures specific to the logistics management systems through which they receive their commodities. Also storekeepers are frequently being transferred from another ministries or sectors.
Nepal Family Health Program introduced computer-based logistics training course as a solution while only limited numbers of health care personnel would leave their jobs to attend training courses in logistics, most have access to computers. To capitalize on the learning opportunity computers provide, I developed the concept of interactive sessions in basic logistics management which could be accessed through a CD. Different than classroom based training, CD-based learning is self-paced into short activities that keep the learner engaged using any combination of audio, text, graphics, interaction and animation.
Program specific CD was developed for storekeepers or service providers for individual learning or as part of a larger staff development and training strategy. Use of the CD to bring in new knowledge or skills was part of a continuing education requirement, a mechanism to introduce new procedures, or a way to refresh prior training. As the sessions are self paced, training managers need to set and monitor a timetable for completion of sessions in order to meet program objectives and see any learner impact.